Every order gets a tracking number by email once the carrier scans the parcel, usually the evening it is dispatched.
Three ways to check
- Your email. Search for “Teemcw dispatched” — the tracking number and a direct carrier link are in that message.
- Your account. Sign in at My account and open the order. Tracking appears next to the order status.
- Ask us. Email support@teemcw.com with your order number and we send the current status the same business day.
What the statuses mean
| Status | What is happening |
|---|---|
| Processing | Payment confirmed. The watch is being inspected and time-set. |
| Dispatched | The parcel is with USPS or UPS. Tracking is live. |
| In transit | Moving through the carrier network. Scans can pause for a day or two between hubs; this is normal. |
| Delivered | The carrier has marked it delivered. Check porches, mailrooms and with neighbours before contacting us. |
Tracking has not updated
Allow 24 hours after dispatch for the first scan, and up to 2 business days between scans in transit. If nothing has moved for 7 business days, email support@teemcw.com — we file the carrier trace and, if the parcel is lost, send a replacement or full refund. Every shipment is insured, so you are not out of pocket.
Last updated: September 12, 2026